Returns & Exchanges
At New Forest Clothing, we want you to be completely satisfied with your outdoor apparel, which is why we offer a straightforward 30-day return policy for all unworn and tagged items. If your purchase isn't quite right, we are happy to provide a full refund or exchange to ensure you get the perfect fit for your next adventure.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging with all tags attached, ensuring the parcel is securely sealed for transit.
Ship the Parcel
Print your generated returns label and drop the package off at your nearest authorized carrier location or post office.
Receive Refund or Exchange
Once our warehouse team inspects your return, we will process your refund to the original payment method or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing